ÉQUIPE GRANATA

Granata Music · Retail team · Ottawa

Need help? Talk to someone real.

Meet the 5 people behind the counter. Instrument, order, repair or just need direction? We’ll get you to the right person.

Gino Granata 01
Owner · Sales · RepairsGino Granata

For bigger customer concerns, instrument decisions, repairs and store-level questions.

Esakor Berhane 02
Admin · Sales · Studio · RepairsEsakor Berhane

A strong all-round contact for administration, sales, studio coordination and repair questions.

Linkin Lavergne 03
SalesLinkin Lavergne

A first stop for gear, guitar help and practical shopping advice.

Julieross Elvena 04
Studio coordinatorJulieross Elvena

The right person for studio coordination, lesson scheduling and appointment questions.

Benjamin Beznoski 05
SalesBenjamin Beznoski

A customer-facing sales contact for instruments, comparisons and shopping around the store.

In personVisit us at the store
OnlineBook a video meeting
Phone613-727-0727

Start with the problem

What do you need help with?

No need to know anyone’s title. Pick one and we’ll show you who to talk to.

Choosing an instrument: buying advice, comparisons, gear and accessories.

Owner · Sales · RepairsGino Granata

Store-level concerns, instrument decisions and repairs.

Admin · Sales · Studio · RepairsEsakor Berhane

Admin, sales, studio coordination and repairs.

SalesLinkin Lavergne

Instruments, gear, comparisons and shopping advice.

Studio coordinatorJulieross Elvena

Studio, lessons, scheduling and appointments.

SalesBenjamin Beznoski

Instruments, comparisons, gear and shopping.

Book a specific time

Pick a person. Pick a time.

Booking runs through Opus 1, where you choose an available date, time and how you’d like to meet.

  1. 01Choose who you want to speak with.
  2. 02Their Opus 1 booking page opens in a new tab.
  3. 03Pick a time that works and you’re set.

In person Online Phone

The Granata approach

Good service should feel simple.

You should leave with an answer, a plan, or the right person for the next step.

01Clear answersWhat we know, what we recommend and what the next step should be.
02The right personYou don’t need to know our internal roles. We’ll route your question.
03A time that worksBook a specific time and choose how you want to connect.

Granata Music · Ottawa

Not sure where to start?

That’s okay. Start with your question and we’ll find the right person and the right next step.

Gino Granata

01 of 05

Gino Granata

Owner · Sales · Repairs

SalesRepairsManagement

For bigger customer concerns, instrument decisions, repairs and store-level questions. Gino leads the store and works directly with customers on sales, repairs, technical questions and customer issues.

Talk to Gino about

Store-level concerns, instrument decisions and repairs.

In person Online Phone