Instrument Repairs

Granata Music Repair Department β€’ Ottawa

Repairs done right.

From quick restrings and complete setups to electronics, fretwork, and band-instrument servicing, our repair team helps keep your instrument playing, sounding, and feeling right.

In-store assessment Bring the instrument in so we can inspect the issue properly.
Clear explanation We explain the recommended work before the repair begins.
Experienced care Setups, adjustments, repairs, replacements, and detailed service.
Granata Music instrument repair department
Professional repair intake Guitars, basses, ukuleles, violins, brass, woodwinds, and more.
Assessment before guesswork
Approval before repair work
Care built around the instrument

Repair confidence before guesswork

Know what the instrument needs.

The best repair starts with a clear assessment. We inspect the instrument, identify the issue, explain the recommended work, and help you understand the next step before moving forward.

01
Inspect the issue We assess the instrument in person so the recommendation reflects its actual condition.
02
Explain the work We outline what the instrument needs and what the repair is intended to improve.
03
Proceed with clarity Repair work moves forward after the recommended service and estimate have been discussed.

Repair services

Choose your repair type.

Select a category to see common services. For the most accurate quote, bring the instrument in for an in-person assessment.

Quick service Restrings & adjustments For fresh strings, basic adjustments, cleaning, tuning, and small fixes.
Detailed work Advanced repairs For electronics, structural concerns, hardware replacement, and deeper setup work.
Playability Fretwork For fret filing, buzzing, uneven response, and detailed guitar playability concerns.

From drop-off to pickup

How it works.

Select each step to see how the repair process moves forward.

Instrument repair service at Granata Music
Step 1 Bring in your instrument Visit Granata Music with your instrument. If the issue involves accessories, strings, cables, cases, reeds, or parts, bring those too.

Before you visit

What to bring.

Bringing the right items helps us understand the issue and assess the complete setup, especially when the problem involves accessories or removable parts.

01 The instrument Bring the instrument itself so we can inspect its condition and reproduce the issue.
02 Related accessories Bring cables, cases, reeds, strings, parts, or accessories connected to the problem.
03 Issue details Tell us what you notice, when it happens, and what you want the instrument to feel or sound like.

The Granata repair approach

Better feel. Better response. More confidence when you play.

Repair work is not only about correcting a problem. The goal is to help the instrument feel dependable, respond properly, and support the way you actually play.

01
Clear communicationUnderstand the recommendation before work moves forward.
02
Careful adjustmentsWork is based on the instrument, its condition, and the required result.
03
Playability in mindThe finished instrument should feel reliable and comfortable to use.

Repair questions

Before you bring it in.

Quick answers about repair intake, estimates, instruments, and accessories.

Do I need an appointment?

No appointment is required for most repair drop-offs. Bring the instrument to the store and our team can begin the intake process.

Can you quote repairs over the phone?

We can provide general guidance by phone, but the most accurate recommendation and estimate usually require seeing the instrument in person.

Do you repair more than guitars?

Yes. We service guitars, basses, ukuleles, violins, brass, woodwinds, and other instruments depending on the repair required.

Can I add strings or accessories to the repair?

Yes. Strings, bridge pins, tuning machines, reeds, and other parts or accessories can be added when required for the repair.

Granata Music Repair Department

Bring it in. We’ll take a look.

For the most accurate recommendation and quote, visit the store with your instrument and anything connected to the issue.

Call 613-727-0727
Need a repair? Bring your instrument in for an in-person assessment. Call Granata Music